Frequently Asked Question
Have questions? We've got answers. Explore our frequently asked questions to learn more about our services, policies, orders, and customer support.
How may i Assist you ?
1. What is the EximPanel?
EximPanel is a trusted B2B marketplace that connects manufacturers, exporters, suppliers, wholesalers, and buyers from around the world. Our platform makes it easier for businesses to discover products, connect with verified partners, and grow globally.
2. How do I create an account?
Creating an account is simple. Click on Sign Up, enter your business details, verify your email or mobile number, and complete your business profile to start using our platform.
3. Who can join the platform?
Our platform is open to manufacturers, exporters, importers, wholesalers, distributors, retailers, and business buyers looking to expand their network and source quality products.
4. Is registration free?
Yes, registration is free. We may also offer premium plans with additional features to help businesses increase visibility and generate more business opportunities.
5. How can I contact suppliers or buyers?
Once registered, you can browse products, send inquiries, request quotations (RFQs), and communicate directly with buyers or suppliers through the platform.
6. Are the suppliers verified?
We encourage business verification and profile completion to improve trust on the platform. Buyers are advised to review supplier profiles, certifications, and business information before making any business decisions.
7. How can I post my buying requirement?
Simply click Post Requirement, enter your product details, quantity, and requirements. Your request will be shared with relevant suppliers who can respond with quotations.
8. Can I sell my products internationally?
Yes. Our platform is designed to help businesses connect with buyers across different countries, making it easier to expand into international markets.
9. Is my business information secure?
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10. How do I upgrade to a premium membership?
You can upgrade your account from your dashboard or by contacting our support team. Premium members enjoy additional features such as increased visibility, enhanced business tools, and priority support.
11. How do I contact customer support?
Our support team is available to assist you with account, product, or platform-related questions. You can contact us via email, phone, or the Contact Us page during business hours.
12. What if I cannot find the product I'm looking for?
You can submit a buying requirement through our Post Requirement feature. Relevant suppliers can then contact you with suitable product offers.